The P&B Capital Group, LLC team is excited to announce our A- rating and accreditation by the Better Business Bureau (BBB). Since 1912, the independent board at BBB has worked to provide information to both buyers and sellers to create an ethical and safe marketplace. With company data provided to every consumer, P&B is proud to see our company given such a high rating to those who seek information on who we are and what we can provide.
P&B Capital Group’s A- rating by the BBB shows their confidence and trust in us as an organization to provide safe and fair business practices while operating in a trustworthy manner. Mark Lesinski, the Director of Business Development at P&B Capital, has this to say on our new accreditation and rating: “Our rating by the Better Business Bureau reaffirms our company’s long-standing belief that customer service, professionalism, and dedication to safe and fair practices are the cornerstones of any good receivables business. We understand that resolving outstanding balances can be stressful and questions or concerns may arise, but our committed and dedicated staff works with each and every customer to make sure we can provide the best help available. With the BBB’s rating, it is not just our word anymore. It’s the word of the trusted, and commonly referenced source of the Better Business Bureau.”
About The BBB Rating
The Better Business Bureau has been a beacon of trust for over a century. BBB allows consumers to search for businesses by name and location to confirm the company’s accreditation and rating. Each company has a profile and BBB Accreditation is easily identified with a seal on the page that indicates accreditation status and letter grade rating. Using a scoring scale of 7 factors and 13 elements that make up the points values, the F through A+ scale evaluates an organization’s complaint-resolution processes and prompt communication with customers. With the BBB, a company’s business complaint history is weighted heavily against their score and we are proud that BBB’s rating reflects P&B’s commitment to fair and reputable conflict resolution.
Earning Accreditation
Earning BBB designation as an Accredited Business is a lengthy process and confirms that our commitment to customer service meets the organization’s accreditation standards. These standards include a commitment to make a good faith effort to resolve any consumer complaints, and includes a continued and monitored effort to be compliant with their standards. Our status as an Accredited Business shows that our company is committed to fueling customer confidence while providing tools and resources for our consumers to thrive. P&B’s compliance with the BBB standards of business ensures that we operate with integrity and uphold the highest ethical standards for customer service.
Learn More About P&B
In addition to browsing P&B’s Better Business Bureau profile, you can find us on our website for detailed information on how we help consumers navigate uncertain waters. Through our highly-trained staff and commitment to compliance and technology, we have also launched a new, official P&B Capital Group YouTube channel to help our consumers understand our business and get answers to commonly asked questions in an easily-accessible format.
For those looking for more information, our website’s contact page has detailed ways to reach our dedicated staff whether it be via email at [email protected], or phone at 888-569-9635. Be sure to follow P&B Capital Group on Facebook or follow our news reel on our website for more ways we are working to help our consumers improve their financial futures.
About Better Business Bureau
Founded in 1912, the Better Business Bureau is a private, nonprofit organization that strives to promote an ethical marketplace where buyers and sellers trust each other. By instilling consumer confidence and advancing a trustworthy marketplace for businesses in the United States, the BBB builds trust between consumers and businesses by solving problems in the marketplace. It offers free business reviews, complaint resolution services, and many other programs and services.
About P&B Capital Group, LLC
P&B Capital Group, LLC is a nationally licensed, third-party collection agency that services non-performing accounts receivable and loan portfolios with compliance, transparency, and respect. We help consumers understand and resolve their financial obligations while providing improved cash flow for our creditor clients. P&B Capital Group is headquartered in West Seneca, NY.
