Frequently Asked Questions

Frequently Asked Questions

P&B Capital Group FAQ

We’ve developed this FAQ to help consumers find answers to commonly asked questions about our company. If you have additional questions or need more information, we would be happy to assist you directly. Please call us at 888-569-9635 to speak with one of our representatives.

Who is P&B Capital Group?2022-05-27T07:50:52-04:00

P&B Capital Group is a professional, nationally-licensed debt collection agency headquartered in West Seneca, NY. We partner with creditors to help consumers find agreeable solutions for resolving their outstanding account balances. Our team of professionals is highly experienced with a deep understanding of industry rules and regulations including the Fair Debt Collection Practices Act (FDCPA).

Is P&B Capital Group Legit?2022-05-27T07:51:16-04:00

P&B Capital Group is not a scam, it is a legitimate third-party debt collection agency. We are nationally licensed and recognized, and we are compliant with all applicable rules and regulations.

What is P&B Capital Group’s phone number?2022-05-27T07:51:36-04:00

Our phone number is 888-569-9635. Our hours of operation are Monday through Friday: 9AM to 6PM Eastern Time. You can also reach us by emailing info@pandbcapitalgroup.com. Our team will be happy to assist you with any questions.

Does P&B Capital Group harass people?2021-04-21T15:17:20-04:00

We do not harass people. We operate following the Fair Debt Collection Practices Act (FDCPA). If you have any questions or concerns, we encourage you to contact our Compliance Team by phone at 877-743-9600 or by email at debtresolution@pandbcapitalgroup.com.

Why is P&B Capital Group calling me?2022-05-27T07:52:10-04:00

If you have received a call from P&B Capital Group, we may be attempting to collect an outstanding debt. We partner with creditors to help consumers resolve past-due accounts. We encourage you to call our team at 888-569-9635 for specific account information. After we verify your identity, one of our representatives will be glad to assist you.

How long has P&B Capital Group been in business?2022-05-25T08:38:54-04:00

We have been in business since 2004. Our executive team is well-seasoned in the industry and passionate about providing positive consumer experiences. We strive to operate with our core values of respect, reliability, and compliance.

Who does P&B Capital Group collect for? 2022-05-27T07:52:48-04:00

We collect outstanding account balances on behalf of a variety of creditor clients. We operate as an outsourced 3rd party. Our clients include credit card lenders, personal and automotive loan companies, and more.

Is P&B Capital a scam?2022-05-25T08:39:18-04:00

No, P&B Capital Group, LLC is a nationally-licensed, third-party collection agency headquartered in West Seneca, NY. We help consumers understand and resolve their financial obligations while providing improved cash flow for our creditor clients following our core values of Compliance, Reliability, and Respect.

What to do if P&B Capital is on your credit report?2022-05-25T08:39:30-04:00

P&B Capital Group is a third-party collection agency. If P&B has appeared on your credit report, it likely means that your original creditor asked us to collect overdue funds on an account in your name. P&B Capital wants to help consumers return to a state of financial well-being. Please visit P&B Capital Group’s Consumers page on our website for more information on how to make a payment on your account or to explore free financial literacy topics.

What company is P&B?2022-05-25T08:41:04-04:00

P&B Capital Group, LLC (P&B) is a third-party collection agency that provides creditors with professional collection services by working with consumers toward the resolution of outstanding account balances. We are licensed, bonded, and insured in all 50 states.

P&B Capital Group’s mission statement is: ”To deliver the highest quality of compliant and respectful debt collection services that provide clients increased cash flow while providing consumers with resources and options that help to resolve outstanding balances and return to financial wellness.”

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