December 2021 – P&B Capital Group, LLC is a nationally-licensed, third-party collection agency headquartered in West Seneca, NY. We are committed to providing a consumer-centric approach to deliver the highest quality of compliant and respectful account resolution services while providing consumers with resources and options that help to return to financial wellness.
We’ve compiled a list of resources and locations where you can learn more about our exceptional staff, consumer-focused services, and places you can interact with our team.
“Having an online presence is no longer an option, but a necessity,” says Ryan Kazmark, a managing partner at P&B Capital Group. “With our focus on our consumers, we wanted to make sure that every facet of our business would be available online and on the go for those who quickly need access to our expert services. Those looking to verify our proven compliance track record can browse our industry memberships. For those looking for more information on how to contact our team, we’ve verified our business across dozens of business directories. We are committed to helping our consumers not only through account resolution but also through the early stages of building trust.”
Our Fully Responsive Website
P&B Capital Group is proud to have a fully-responsive and adaptable website ready for our consumers. Here, our consumers can learn about the many benefits we offer, including financial literacy tools and our online payment portal for quick and easy account resolution. We also offer direct access to our compliance team in case of any concerns our consumers may have.
For those looking for more information about our company, be sure to visit our about page and our FAQ for quick answers on how we are there to help. As always, we also have a detailed contact page that includes our hours of operation, phone number, and email for those who need answers to account-related questions.
Follow Us On Social Media
Helping our consumers is one of our top priorities, and we are excited that we can connect, engage, and communicate through the official P&B Capital Group LinkedIn, Facebook, and YouTube profiles. On Facebook and LinkedIn, our customers can quickly gain access to all of our contact information, as well as regular updates on how we are helping to shape our customers’ financial futures. On YouTube, we provide detailed videos ranging from who we are to how we can help simplify the account resolution process.
Update November 2022 – As P&B explores new and innovative ways to help consumers, we’ve begun supporting consumer financial education initiatives like the Money Chat series from Receivables Info. Receivables Info is one of the largest news organizations in the ARM industry and provides a helpful, consumer-oriented financial education series to help people understand vital financial and ARM industry terminology and concepts. P&B recently sponsored an article that focuses on the seven steps consumers should take toward financial independence for beginners.
Memberships and Accreditations
P&B Capital Group’s commitment to our consumers is backed by an unwavering commitment to industry partners and certifications which ensure that we remain transparent, honest, and up to date on industry regulations. We are proud to be a Certified Receivables Business by the Receivables Management Association International (RMAI), and a member of both RMAI and ACA International. These two industry organizations represent the company’s commitment to exceeding industry standards, as well as our support of consumer protections.
P&B Capital Group maintains an A- rating by the Better Business Bureau, highlighting our support of our consumers and their concerns. Our excellent rating and accreditation demonstrate that our ongoing efforts to remain transparent, compliant, and ethical, and we will strive to establish healthy business relationships and build trust through our safe approach to business. We have also completed a SOC 1 Type 2 Security Audit that provides our clients and consumers confidence in our data security systems.
For those looking to pursue a career with our dedicated team, we remain transparent with both job listings and our workplace culture. P&B Capital’s presence on Glassdoor and Indeed allows potential candidates to explore anonymous feedback from current and former employees. When opportunities arise, details will be posted through our careers page on our website. We access talent and find candidates for our collections team through a variety of sites and currently accept applications directly through our website.
We have also verified our business on many online directories and platforms to ensure that users can find the most correct and relevant information about P&B Capital Group. You can find us on directories such as Crunchbase, Brownbook, and Apollo, as well as more traditional locations like Yelp.
We encourage our consumers to learn more about us through the official company accounts. Follow us on social media and be sure to subscribe to our YouTube channel to stay up to date on the financial tools we have to offer. When searching for P&B Capital, check for our official logo and, when in doubt, reach out to our team for more information or to get answers to any questions.
About P&B Capital Group
P&B Capital Group, LLC is a nationally licensed, third-party collection agency that services non-performing accounts receivable and loan portfolios with compliance, transparency, and respect. We help consumers understand and resolve their financial obligations while providing improved cash flow for our creditor clients. P&B Capital Group is headquartered in West Seneca, NY.