Consumer Resources
Consumer Resources
Knowledge. Support. Solutions.
At P&B Capital Group, we believe that resolving a past-due account should be clear, respectful, and stress-free. If you’ve received a call, text message or letter from us, you’re in the right place to learn more, understand your rights, and take the next step — on your terms.
We are a nationally licensed debt collection agency working with consumers across the country to resolve unpaid accounts on behalf of creditors. We’re here to answer your questions and support you through the resolution process.
Understanding Why You Were Contacted
If you’ve been contacted by P&B Capital Group (sometimes listed as “PB Capital Group”, “P and B Capital” or “P&B, LLC”), it means a creditor you’ve previously done business with has placed an unpaid account with us for collection. Our job is to help you resolve it in a way that works for your situation.
You have rights. You have options. And you’re not alone in this process.
Understanding Why You Were Contacted
If you’ve been contacted by P&B Capital Group (sometimes listed as “PB Capital Group”, “P and B Capital” or “P&B, LLC”), it means a creditor you’ve previously done business with has placed an unpaid account with us for collection. Our job is to help you resolve it in a way that works for your situation.
You have rights. You have options. And you’re not alone in this process.
Your Rights as a Consumer
We follow all state and federal laws, including the Fair Debt Collection Practices Act (FDCPA). This means:
- You have the right to be treated with respect
- You can request information about your account
- You are protected from harassment or unfair practices
- You have the right to dispute a debt
Want to learn more? Visit our FAQ page or speak directly with our team.
Your Rights as a Consumer
We follow all state and federal laws, including the Fair Debt Collection Practices Act (FDCPA). This means:
- You have the right to be treated with respect
- You can request information about your account
- You are protected from harassment or unfair practices
- You have the right to dispute a debt
Want to learn more? Visit our FAQ page or speak directly with our team.
Make a Payment – Safely and Easily
We offer a secure online payment portal that’s available 24/7. Whether you’re ready to pay in full or want to explore flexible options, we’re here to help.
Click here to access the payment portal
If you’re unsure about how to proceed, reach out — no pressure, just help.
Money Chat by Receivables Info
Money Chat is a financial literacy article series aimed to help consumers take control of their financial education and empowerment by broadening their core understanding of credit and debt. Created by Receivables Info and sponsored by industry-leading financial institutions, Money Chat focuses on financial literacy topics like different types of loans, how to manage credit scores, how interest rates work, and much more.
Money Chat by Receivables Info
Money Chat is a financial literacy article series aimed to help consumers take control of their financial education and empowerment by broadening their core understanding of credit and debt. Created by Receivables Info and sponsored by industry-leading financial institutions, Money Chat focuses on financial literacy topics like different types of loans, how to manage credit scores, how interest rates work, and much more.
Make a Payment – Safely and Easily
We offer a secure online payment portal that’s available 24/7. Whether you’re ready to pay in full or want to explore flexible options, we’re here to help.
Click here to access the payment portal
If you’re unsure about how to proceed, reach out — no pressure, just help.
How We Work with You
- We start with a conversation
- We listen to your situation
- We offer options, not demands
- We communicate clearly and respectfully
- We help you resolve your account in a way that makes sense for you
How We Work with You
- We start with a conversation
- We listen to your situation
- We offer options, not demands
- We communicate clearly and respectfully
- We help you resolve your account in a way that makes sense for you
Tools and Resources
Here are a few links to help guide your next step:
- How to Make a Payment
- What to Do If P&B Capital Group Is Calling You
Frequently Asked Questions - Contact Us
Tools and Resources
Here are a few links to help guide your next step:
- How to Make a Payment
- What to Do If P&B Capital Group Is Calling You
Frequently Asked Questions - Contact Us
We’re Here for You
At P&B Capital Group, our goal is not just to collect — it’s to connect. We believe in treating people the way we would want to be treated: with empathy, honesty, and professionalism.
If you’ve been contacted by us, take a breath — then take the next step with confidence. We’re here to support you every step of the way.
Mark Lesinski
Chief Compliance Officer
CCO Certification – P1502-1092
Company Certification – C2005 – 1141(2)
Phone – (877) 743-9600
Email – [email protected]
