Expertise – Category

  • Recruiting and Hiring Practices in 2025: Finding Top Talent in Debt Collection

Debt Collection Hiring Strategies: How P&B Capital Group Builds High-Performing Teams

By |March 6th, 2025|

The P&B Capital Group Approach to Hiring Top Debt Collection Talent The debt collection industry is undergoing a massive transformation, and at P&B Capital Group, we understand the challenges agencies face when it comes to hiring and retaining skilled professionals. With increased competition, evolving compliance standards, and shifting workforce expectations, building a strong team requires a modern and strategic approach. In this blog, we share our expertise in debt collection hiring strategies, offering proven methods for attracting, recruiting, and retaining the best talent in 2025 and beyond. The State of Debt Collection Recruitment Trends The debt collection recruitment trends ...

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The ROI Of The RMAI Certification Program For Collection Agencies

By |July 24th, 2024|

The Receivables Management Association International (RMAI) Certification program stands as a beacon of excellence within the collection industry. The designation of Certified Receivables Business (CRB) is more than just a formal recognition; it serves as a testament to the agency’s commitment to maintaining the highest standards of professionalism, security, and compliance. For agencies in the collections industry, the ROI of obtaining RMAI Certification can be substantial, impacting almost all facets of their operations and business growth. A Badge of Honor: Adherence to Advanced Standards “P&B Capital Group’s RMAI certification is really a badge of honor within our industry,” Ryan ...

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3 Core Principles for Collections Services Success

By |May 6th, 2022|

Update November 2022 - This year was one of expansion for the P&B Capital Group team, and we’re continuing to grow. To help drive these three core principles for our customers, P&B Capital Group put out a detailed careers article highlighting our growing team, exceptional culture, and commitment to professionalism. As P&B continues to grow, so too will our services and offerings for our customers. April 2022 - Established in 2004, P&B Capital Group has been a leading nationwide provider of collection services for creditors for nearly 20 years, and in that time we have learned three essential principles for collections ...

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P&B Capital Group, LLC Committed To Upholding The Highest Industry Standards

By |November 24th, 2021|

Update November 2022 - Over the last year, P&B Capital Group has seen tremendous growth. Through many different avenues, we now provide critical information, expertise, and support for consumers and clients alike. To continue our strategic goal of upholding the highest industry standards, P&B Capital Group began sponsoring vital industry expertise articles for consumers. Our first sponsorship was an article in the Money Chat series by Receivables Info focused on gaining financial independence for beginners. November 2021 - P&B Capital Group, LLC, a nationally-licensed, third-party collection agency, is proud to uphold and adhere to the highest accounts receivable management (ARM) industry ...

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